Future Forward

Our future vision

Learn more about 411 Seniors and our future directions, including our Future Forward and Kickstart the Move fundraising campaigns, below. Please consider supporting 411 today by making one-time or monthly donations – your generous donations have a direct impact on the lives of older adults at 411.

411 Seniors Centre Society

In 1977, forward-thinking people came together to create a small, multi-service nonprofit for older adults, many taking early retirement as part of the “Freedom 55” era. This new centre provided meeting space and a social safety net for the growing population of active, older adults. Older adults found peer-to-peer connections and learning opportunities essential to healthy aging. They turned to each other for assistance in navigating government bureaucracies and advocating for benefits.

Today, 411 Seniors is the essential go-to source of information and camaraderie for many older adults in Vancouver and the Lower Mainland. Guided by our founding principles and grassroots nature, we mobilize older adults’ strengths, talents, interests, and expertise to make real, positive changes for older adults and their communities.

Our membership reflects diverse ethnocultural, socioeconomic backgrounds and gender/sexual identities, providing 411 Seniors with a deep understanding of the intertwined challenges and barriers experienced by many older adults every day. Built from decades of direct service and tangible accomplishments, we are proud of our reputation as a trusted partner for older adults and in the community.

By Seniors, For Seniors

Older adults are the heart, mind and soul of 411. Collaborating with 411's small staff, older adults lead programming, advocacy services, communications and social activities. 411 annually serves 5,700 older adults, 90% being low income, 65% women, 40% whose first language is not English. Members have access to many free services and low-cost programs. Programs range from crisis intervention and food security services to language, arts and fitness.

One of our most impactful and valued programs, Information and Referral, links volunteer older adults with other older adults to resolve individuals’ questions or concerns about pensions, health care, and responsible tax completion. This critical work improves older adults' access to their benefits and entitlements while addressing those government policies and services that contribute to seniors' social and economic exclusion.

Future Forward Campaign

Kickstart the Move Campaign

3 Ways to Support a Future Forward

Seniors Helping Seniors: Essential Services

With Seniors Helping Seniors programming, older adults remain active learners, develop friendships and participate as civic-minded citizens. The programming is comprised of our popular Information & Referral Services, the Income Tax Clinic, Friendly Calls, and in-person and virtual educational and cultural programming. Many services are handled 1:1 and address various requests, most commonly:

  Finances
♥  Housing
♥  Health
♥  Personal safety and security
♥  Transportation

Much of our programming is designed to occur at our Drop-In Centre. Here, older adults have access to free computers, WIFI and telephones, content-rich workshops, arts/cultural events and celebrations, a food pantry, fitness programs and more. While COVID has restricted in-person gatherings, programs are held virtually whenever possible, and we look forward to welcoming our members to renewed in-person programs.

Your support and donations make this work possible. 

New 411 Seniors Centre: Capital Improvements

Following years of consultation, 411 Seniors found the perfect neighbourhood for our future growth – Fraserhood, aka known as Cedar Cottage-Fraserview. Located in an area with one of the largest older adult populations in Vancouver without a seniors’ centre, this is the right place at the right time.

Our new home is a multi-purpose building near public transportation and showcasing green, accessible and senior-friendly design throughout almost 8,000 square feet. The building is digitally-wired so that older adults will have access to virtual learning, senior-led podcasts, video streaming, workshops on using technology, and digital tools.

The new building includes:

  Flexible space for events, celebrations, performances and town-hall meetings
  Private rooms for health consultations
  Kitchen/café, possibly with a nonprofit partner
  Mezzanine for 411 administration

Most of 411 programming will occur at the new building’s Drop-In Centre, the physical place where seniors help seniors and “someone to talk to” is always found.

The Drop-In Centre includes:

  Free computers, WiFi and telephones
  Educational workshops and seminars
  Recreational workshops
  Arts/cultural events and celebrations
  Fitness programs
  Food pantry

We are pleased that the new building is co-located with 58 units of senior co-op housing operated by the Community Land Trust. This creates the area’s first model of integrating senior-focused services, facilities and housing to reduce isolation, develop connections and build community among residents, 411 members and visitors.

Your support and donations make this new centre and our services possible. 

Community Leadership: Long-Term Changes

Making a real difference for older adults – especially underrepresented older adults, like immigrants, non-English speakers or homebound older adults – requires more than excellent programming and a welcoming home. 411 Seniors must seek long-term policy and systemic change by serving as a partner, convener and, when appropriate, leader in the community.

Advocating for older adults is more important than ever as COVID pushes basic services, social interactions and the latest information online, leaving many older adults suddenly isolated by a digital divide. 411 Seniors started using low-cost digital platforms and the established Powered by Age, a seniors-led podcast, to keep our members connected. Unfortunately, older adults will not fully access vital benefits nor enjoy social and civic participation without reliable access to digital tools, technology and proficiency. 411 Seniors can reduce those inequities encountered by older adults by adapting and expanding our digital offerings and advocating for older adults’ full participation in a digital world.

Your support and donations make this work possible. 

Our Elders, Our Neighbours, Our Future

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411 Seniors Centre Society

3502 Fraser St, Vancouver, BC V5V 4C5
604-684-8171
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