Future Forward

Our future vision

Learn more about 411 Seniors and our future directions, including our Future Forward and Kickstart the Move fundraising campaigns, below. Please consider supporting 411 today by making one-time or monthly donations – your generous donations have a direct impact on the lives of older adults at 411.

411 Seniors Centre Society

In 1977, forward-thinking people came together to create a small, multi-service nonprofit for older adults, many taking early retirement as part of the “Freedom 55” era. This new centre provided meeting space and a social safety net for the growing population of active, older adults. Older adults found peer-to-peer connections and learning opportunities essential to healthy aging. They turned to each other for assistance in navigating government bureaucracies and advocating for benefits.

Today, 411 Seniors is the essential go-to source of information and camaraderie for many older adults in Vancouver and the Lower Mainland. Guided by our founding principles and grassroots nature, we mobilize older adults’ strengths, talents, interests, and expertise to make real, positive changes for older adults and their communities.

Our membership reflects diverse ethnocultural, socioeconomic backgrounds and gender/sexual identities, providing 411 Seniors with a deep understanding of the intertwined challenges and barriers experienced by many older adults every day. Built from decades of direct service and tangible accomplishments, we are proud of our reputation as a trusted partner for older adults and in the community.

By Seniors, For Seniors

Older adults are the heart, mind and soul of 411. Collaborating with 411's small staff, older adults lead programming, advocacy services, communications and social activities. 411 annually serves 5,700 older adults, 90% being low income, 65% women, 40% whose first language is not English. Members have access to many free services and low-cost programs. Programs range from crisis intervention and food security services to language, arts and fitness.

One of our most impactful and valued programs, Information and Referral, links volunteer older adults with other older adults to resolve individuals’ questions or concerns about pensions, health care, and responsible tax completion. This critical work improves older adults' access to their benefits and entitlements while addressing those government policies and services that contribute to seniors' social and economic exclusion.

Future Forward Campaign

Kickstart the Move Campaign

3 Ways to Support a Future Forward

Seniors Helping Seniors: Essential Services

With Seniors Helping Seniors programming, older adults remain active learners, develop friendships and participate as civic-minded citizens. The programming is comprised of our popular Information & Referral Services, the Income Tax Clinic, Friendly Calls, and in-person and virtual educational and cultural programming. Many services are handled 1:1 and address various requests, most commonly:

♥  Housing
♥  Health
♥  Personal safety and security
♥  Transportation

Much of our programming is designed to occur at our Drop-In Centre. Here, older adults have access to free computers, WIFI and telephones, content-rich workshops, arts/cultural events and celebrations, a food pantry, fitness programs and more. While COVID has restricted in-person gatherings, programs are held virtually whenever possible, and we look forward to welcoming our members to renewed in-person programs.

Your support and donations make this work possible. 

Our Elders, Our Neighbours, Our Future

Donate Today!


411 Seniors Centre Society

3502 Fraser St, Vancouver, BC V5V 4C5

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